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Cisco Bug: CSCsg36585 - System restarts when lecture mtg guest moved to Q&A queue with MtgTime

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified MeetingPlace

Known Affected Releases

5.3(0.35)

Description (partial)

Symptom:

MeetingPlace Server restarted itself.

Conditions:

MeetingPlace server 5.3.0.35 restarted itself because it did not receive any response from the VUI module.  You see this in the errorlog:

10/12 12:06:26 WARN 0x70024  0/2, "sipoll.cc", 164 (0x8, 0, 0, 0xdeadbeef)
                   Module timed out on 'are you there' query, class=8
10/12 12:06:26 WARN 0x0      0/2, "sipoll.cc", 171 (0x8, 0x4d, 0x3, 0)
10/12 12:06:29 MAJ  0x70041  0/2, "siupdown.cc", 216 (0x8, 0, 0, 0)
                   Restarting due to software module failure, module = 8

There is also a core generated.

Restart is caused by MeetingTime client moving Lecture Mtg Participant into the line to ask a question.
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