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Cisco Bug: CSCsg36585 - System restarts when lecture mtg guest moved to Q&A queue with MtgTime

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified MeetingPlace

Known Affected Releases


Description (partial)


MeetingPlace Server restarted itself.


MeetingPlace server restarted itself because it did not receive any response from the VUI module.  You see this in the errorlog:

10/12 12:06:26 WARN 0x70024  0/2, "", 164 (0x8, 0, 0, 0xdeadbeef)
                   Module timed out on 'are you there' query, class=8
10/12 12:06:26 WARN 0x0      0/2, "", 171 (0x8, 0x4d, 0x3, 0)
10/12 12:06:29 MAJ  0x70041  0/2, "", 216 (0x8, 0, 0, 0)
                   Restarting due to software module failure, module = 8

There is also a core generated.

Restart is caused by MeetingTime client moving Lecture Mtg Participant into the line to ask a question.
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