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Cisco Bug: CSCsg35972 - MDS9216i: Sibyte crashes - %IPS_SB_MGR-SLOT1-2-PORT_SOFTWARE_FAILURE

Last Modified

May 16, 2019

Products (8)

  • Cisco MDS 9200 Series Multiservice Switches
  • Cisco MDS 9120 20-Port Multilayer Fabric Switch
  • Cisco MDS 9140 40-Port Multilayer Fabric Switch
  • Cisco MDS 9216/9216A Multilayer Fabric Switch
  • Cisco MDS 9216i Multilayer Fabric Switch
  • Cisco MDS 9509 Multilayer Director
  • Cisco MDS 9506 Multilayer Director
  • Cisco MDS 9216A Multilayer Fabric Switch

Known Affected Releases

2.1(2b) 2.1(3)

Description (partial)

Symptom:

Under rare conditions, it is possible that an MDS9216i or a 14+2 module running fcip 
can experience port software failures, causing a flap on the Gigabit Ethernet interface.

Messages similar to following ones will be logged:

2006 Sep  7 23:13:20 mdspd1 %ETHPORT-5-IF_DOWN_SOFTWARE_FAILURE: Interface 
GigabitEthernet1/1 is down (Port software failure)
2006 Sep  7 23:13:20 mdspd1 %KERN-3-SYSTEM_MSG: Sibyte: Error: CoreId 1 out of range
2006 Sep  7 23:13:20 mdspd1 %PORT-5-IF_DOWN_INITIALIZING: %$VSAN 2%$ Interface fcip1 is down 
(Initializing) 
2006 Sep  7 23:13:20 mdspd1 %PORT-5-IF_DOWN_SOFTWARE_FAILURE: %$VSAN 4094%$ Interface 
iscsi1/1 is down (Port software failure) 
2006 Sep  7 23:13:26 mdspd1 %IPS_SB_MGR-SLOT1-2-PORT_SOFTWARE_FAILURE: Port software 
failure, module 1 port 1
2006 Sep  7 23:13:26 mdspd1 %IPS_SB_MGR-SLOT1-2-PORT_SOFTWARE_FAILURE: Port software 
failure, module 1 port 1
2006 Sep  7 23:13:37 mdspd1 %PORT-5-IF_DOWN_ADMIN_DOWN: %$VSAN 4094%$ Interface iscsi1/1 
is down (Administratively down) 
2006 Sep  7 23:13:46 mdspd1 %ETHPORT-5-IF_UP: Interface GigabitEthernet1/1 is up 
2006 Sep  7 23:13:49 mdspd1 %PORT-5-IF_UP: %$VSAN 2%$ Interface fcip1 is up in mode TE 
2006 Sep  7 23:13:49 mdspd1 %PORT-5-IF_UP: %$VSAN 2%$ Interface fcip1 is up in mode TE 

Conditions:

The problem appears only when ip compression (mode auto or mode3) is configured, and it is more 
likely to appear if write-accelerator is configured under the fcip interface.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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