Preview Tool

Cisco Bug: CSCsg34344 - Meetingplace needs 2 bytes to represent u-umlaut as opposed to one

Last Modified

Jun 21, 2012

Products (2)

  • Cisco Unified MeetingPlace
  • Cisco Unified MeetingPlace Audio Server

Known Affected Releases


Description (partial)


When booking a conference in Outlook with eg the name "Russelsheim" or "Progress on Russe" early in the subject line in Outlook, 

The following error is generated:

Error:[22569] The Text Name of a meeting cannot be longer than 17 characters.

Error:[22640] The Meetingplace cannot accept the scheduling information because there was an error: 22569

"Progress on Russe" is exactly 17 characters - however the code in meetingplace does not see u as just one character but as two or more. 

 The u-umlaut is a Unicode character, 4 bytes long.  Encoded in UTF-8 by our web pages, it still takes 2 bytes to represent when sent to the MP server. The MeetingPlace server, however, only has room for 17 single byte characters in its database, which is why it returns the error. You will see the same thing from the Web.

Web 5.3.

Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.