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Cisco Bug: CSCsg33881 - no response to GetSingleDeviceInfo after EM logout.

Last Modified

Jul 04, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)


Multiple login/logout from devices not working properly


Phone A and Phone B are in application user control list and not in en user control list.
Logging in profile : profile C
In service parameter page Mutiple login is enabled.

Test Description:
Phone A and Phone B are logged with Profile C. Then both the phones logout. After logging out GetSingleDeviceInfo is send to both Device A and Device B.GetSingleDeviceInfoResponse is not obtained.
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