Guest

Preview Tool

Cisco Bug: CSCsg32335 - HRC logs show HRC is looking for CiscoHistoricalReportsViewer_en_US.dll

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

4.0(5)

Description (partial)

Symptom:
HRC logs show HRC is looking for CiscoHistoricalReportsViewer_en_US.dll

Conditions:
CRS 4.0(4)
Review HRC logs and you will notice the following snippet:

1: 10/6/2006 8:02:51 PM %CHC-LOG_SUBFAC-3-UNK:Failed to load resource DLL (C:\Program Files\Cisco CRS Historical Reports\CiscoHistoricalReportsViewer_en_US.dll)
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.