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Cisco Bug: CSCsg32058 - CRS 4.0 Pre-Upgrade Check Tool requires running from a command prompt

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

3.5(4) 4.0(4) 4.1(1)

Description (partial)

Symptom: CRS 4.0 Pre-Upgrade Check Tool (CRS4PreUpgradeCheck.bat) requires running from a command prompt.

Conditions: Running the Pre-Upgrade Check Tool on CRS 3.5(4) or 4.0(x) system requires manually navigating to and running from within a command prompt.

From 4.0 Pre-upgrade Check Read Me:
(3) Open a command prompt, and navigate to C:\temp\CRSUpgrade.
(4) Run CRS4PreUpgradeCheck.bat.
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