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Cisco Bug: CSCsg31967 - Incorrect responses on informational pop-up during install

Last Modified

Jul 04, 2017

Products (3)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Bulk Administration Tool
  • Cisco CallManager Backup and Restore System Utility (BARS)

Known Affected Releases

4.0(10) 4.0(11) 4.0(4) 4.0(5) 4.0(9) 4.1(1)

Description (partial)

Symptom: Response to question is OK and Cancel on Informational Pop-up "The version of CRS installed - CRS 3.5(4) has not been verified to function with BARS 4.0.9000 SR1.  You should upgrade the BARS software to ensure complete compatibility otherwise you could experience data loss during restore." (Screenshot 1)

Conditions: CRS 3.5(4) to 4.0(4) upgrade.  Attempting to configure Data Source Target with BARS 4.0(9) SR1 from BARS server.  Target is a CRS 3.5(4) machine with BARS 4.0.9 installed.
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