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Cisco Bug: CSCsg30959 - AudioStat tool only shows G.711 in use

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unity Servers

Known Affected Releases

4.2(1)ES27

Description (partial)

Symptom:
All Unity prompts, greetings, and messages are using G.729 codec but AudioStat only shows G.711 in use. 

Condition:
Unity default recording format is ITU G.729A by VoiceAge and Attributes 8.000 kHz, Mono. 
Unity Codec Checker shows Greetings and Voice Names and Prompt Files as Codec Spiro Labs G729.
Need to have the Unity AudioStat tool display G.729 Packets Incoming and Outgoing.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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